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Purchases made on www.havenstreetcandles.com may be returned by the customer for any reason within 30 days of shipment if the product is unused, and in new and original condition. Any products received broken must be emailed to customer.service@havenstreetcandles.com. Please include a photo of the breakage prior to safely discarding the candle, to be eligible for a refund.
We will try to be as responsive as possible. Please allow 24-48 hours for us to get back to you.
You could also use the email form below to send us a message.